| Subscription Terms and Conditions |
|
|
|
Subscription is non-transferable and may not be sold or bartered. |
|
Subscription cycle: Subscription fees will be billed at the beginning of your subscription or any renewal. Your subscription cycle starts from the day when your subscription (or renewal) fee is paid to the same date in the last month of your subscription. |
|
Money-back Guarantee (3-month and 1-year subscription only):
Money-back guarantee is for first-time students only (renewal or upgrade does not apply) . As a first-time student, if you are not satisfied with our service, you can cancel your subscription within 1 month. You will only be charged for the first month fee and we will refund the rest of the money. |
|
Pay in three or four installments: If you choose to pay in installments, your payments will be billed at the beginning of your subscription and you will be automatically charged for the payment on the same date in the second, third and fourth (if applicable) month. Failure to complete the required installment payment will be considered breach of contract and your service will be discontinued immediately and your payment will not be refunded. |
|
Renewal: Your 3-month subscription will renew automatically, unless we terminate it or you notify us by e-mail of your decision to terminate your subscription. You must cancel your subscription before it renews in order to avoid billing of subscription fees for the renewal term to your credit card. If you request cancellation after the scheduled billing date, your fee will not be refunded. |
|
Cancellation (3-month and 1-year subscription only): you may e-mail cancellation requests to us at: service@eChineseLearning.com. Please include your login information as well as your name, and the e-mail address under which your account currently is registered. |
|
Schedule lessons:
For 3-Month Subscribers: You can take one private Chinese lesson every working day (from Monday to Friday Beijing Time) subject to availability of teachers. Students must schedule lessons at least 24 hours ahead of time. Students might have to book lessons at a time or choose a teacher that might not be their first choice. If you have any special requests, we will try our best to accommodate your needs.
For 1-Year Subscribers: You can take (up to) 2 private Chinese lesson every day, 7 days a week, and (up to) 5 classes per week (for basic package subscribers: up to 8 classes per month), subject to availability of teachers. Students must schedule lessons at least 24 hours ahead of time. Students might have to book lessons at a time or choose a teacher that might not be their first choice. If you have any special requests, we will try our best to accommodate your needs. |
eChineseLearning.com reserves the right to change the subscription Terms and Conditions without notice. Subscription may be revoked at any time for any reason by eChineseLearning.com. |
